Castle Bracelet

1. What is a pre-order?
A pre-order lets you reserve an item before it's in stock.

2. When will it ship?
Estimated shipping dates are listed on the product page. We’ll notify you once it ships.

3. Will I be charged now?
Yes, payment is taken at checkout to secure your item.

4. Can I cancel or change it?
Yes, as long as it hasn't shipped. Contact us as soon as possible.

5. What if the date changes?
We’ll notify you if there are any delays.

1. Can I return an item?
Yes, within 14 days of delivery if unused and in original packaging.

2. How do I request a return?
Email us with your order number and reason for return.

3. When will I get my refund?
Within 5–10 business days after we receive and inspect the item.

4. Can I cancel my order?
Yes, within 24 hours if it hasn’t been shipped.